TytoHome Patient User Guide

After you setup your device and signed in, you should practice using your TytoCare Device so that you are ready when you need to perform an exam. Your device provides a series of short and friendly tutorials, ‘Tyto Academy’, that explain how to correctly perform key exams.

Since heart and lung exams use the stethoscope, it is best to practice these exams in a quiet room.

You can also find the ‘Tyto Academy’ training videos on our YouTube channel by clicking on the links below – or watch the full playlist.

1. Pairing your TytoCare device
2. Let’s get started with TytoCare
3. Offline exam explained
4. Online visit explained
5. Ear exam – how to with TytoCare
6. Ear Exam – troubleshooting TytoCare
7. Heart sounds exam – how to with TytoCare
8. Heart sounds exam – troubleshooting TytoCare
9. Heart rate exam – how to with TytoCare
10. Lung exam – how to with TytoCare
11. Lung exam – troubleshooting TytoCare
12. Skin exam – how to with TytoCare
13. Temperature exam – how to with TytoCare
14. Throat exam – how to with TytoCare
15. Throat exam – troubleshooting TytoCare

In your TytoCare pouch you will have the TytoCare device and accessories as below.

1. Tyto device – Includes an LCD touch screen, main processing unit, rechargeable battery, camera, illumination, sensors and connector which is used to mount the accessories.
2. Otoscope – Add-on for ears exam.
3. Stethoscope – Add-on for heart and lungs auscultations and measurement of heart rate.
4. Tongue depressor – Optional tool for throat exam, including a re-usable holder and re-usable blades. There are 2 sizes, adult and child.
5. Tray – Holder for device and add-ons. To be used during examinations.
6. Carrying case Stores and keeps the entire TytoHome product, including the Tyto device, add-ons, disposables. Note there is a designated place on the case top to be used as a mobile stand, to hold a mobile device during examination and online virtual visit.

In order to connect any of the accessories to the TytoCare device, align the blue dot on the accessory and then gently push the two together.

Example with stethoscope as below:

Store the device and the components in a clean and safe location. Do not store the device in a wet, humid or dusty location. Do not store the device outside the above-mentioned storage conditions. Do not store the device where it is directly exposed to sunlight.

Ensure that you look after the device, make sure it is charged between uses and keep out of reach of children. A USB cable and UK plug is also provided. The charging point is circled in the image below.

The hospital will add your details onto the TytoCare platform and you will be sent a ‘Welcome email’ from TytoCare with your user log-in and password details. You will need to follow these instructions and log in.

Apple	Google	Ensure you have downloaded the App from either the App Store (Apple) or Play Store (Google).
		2. Select the TytoCare App.
		3. Login by entering the Username and Password you have been provided in the ‘Welcome email’ from TytoCare. Note: This is case sensitive so please make sure you use any capital letters where appropriate.
		4. Turn on the TytoCare device by pressing the button on the top.
		5. The screen displayed on the device will prompt you to download the TytoCare App if you haven’t already. Tap ‘I have the app’.

You must perform a short pairing process between your mobile and the device over Wi-Fi or Hotspot. This process is done once per device (if your Wi-Fi network is not secured by a password, you will not be able to pair the device and app).

	1. The pairing procedure should start automatically upon login or after the registration process. If you do not see the ‘Pair Tyto Device’ screen (below) please refer to the manual pairing procedure on page 10. Enter Wi-Fi password and tap ‘Next’.
	2. QR code created on the mobile device. Enter Wi-Fi password and tap ‘Next’.
	3. You now need to use the Tyto device camera to read the QR code from the mobile device screen. Follow the four steps labelled below:
	a) Tap ‘Scan barcode’ on the device. The device camera is activated.
	b) Position the crosshairs over the QR code displayed in the App. When identified, wait until the pairing process is finished.
	c) Success confirmation in App – tap ‘ok’.
	d) Confirmation in the Tyto device.

Follow this procedure for manual pairing should the automatic pairing process be unsuccessful.

	1. Tap Menu, located at the top-left corner of the App.
	2. Tap ‘Pair Tyto device’
	3. Follow the App instructions.
	4. Swipe down on the short line on the top of the device. Tap ‘pairing’.

	5. Tap ‘connect to phone’, and then ‘scan barcode’.
	6. Use the device camera to scan the QR code: Position the crosshairs over the QR code displayed in the App.
	7. Success message will pop-up. Tap OK to continue.

The connectivity status of the device to the TytoCare App is indicated in the upper right corner of the device screen as well as on the TytoApp.

		Device connected to the App
		Device not connected to the App
	Device is paired
	Device is disconnected

Your clinical teams will advise which option to use.

	1. On the phone now select your child’s name from the ‘Patient list’.
	2. You will then be presented with two options, ‘See a clinician online’ or ‘Exam and Forward’. If ‘See a clinician online’ please note you will see a waiting area until the nurse or doctor starts the video call. Select ‘Exam and Forward’ to record an examination and send it to a team to review.

Please contact your clinical nurse specialist in the first instance to resolve any issues.